No phone trees. No awkward transfers. Sidebar detects the caller’s language automatically and conducts full intake in their native tongue.
67M+
Non-English speakers in the US alone
10
Languages supported out of the box
$0
Extra charge for multilingual support
How it works
The caller begins speaking in whichever language is natural to them. No phone tree, no menu options, no "press 2."
Sidebar identifies the language within seconds and switches seamlessly. If the caller switches mid-call, so does Sidebar.
The same structured intake runs in their language. Same quality, same detail, same professionalism. Delivered to your dashboard in English.
Benefits
Over 67 million people in the US speak a language other than English at home. Spanish, Portuguese, French, Hindi, and more. Most firms cannot handle these calls. With Sidebar, you can.
Traditional setups put non-English speakers on hold, transfer them to a bilingual staffer (if one exists), or ask them to call back. Sidebar handles it natively from the first second.
Non-English intake is not a simplified version. It captures the same fields, asks the same practice-area-specific questions, and delivers the same structured data to your dashboard.
Most answering services charge a premium for multilingual support. With Sidebar, all 10 languages are included. You should not have to pay more to serve more people.
Real scenarios
He speaks primarily Spanish and is calling from urgent care. At most firms, he hears an English-only greeting and hangs up. Sidebar answers in Spanish, captures the injury details, employer information, and treatment status.
10 languages. One receptionist. No extra charge.
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